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No special dress code is required on our Halong cruises. For sightseeing, kayak and water activities, please bring a hat, sunglasses, a swimming suite, eco-friendly sunscreen, a beach towel and changing clothes.Comfortable shoes or sandals are recommended for visits and hikes. In winter, warm clothes and wind block jackets are highly recommended as the temperature feel at sea can be very chilly. Rain showers are common throughout the year.

Your passport! It is compulsory for the Port Authorities registration. As drinks are not included, a little money is required (major credit cards accepted too).

Lunches and dinners served onboard are typically Vietnamese. All the products are fresh and local. All the dishes are prepared onboard, “homemade” by our experienced chefs. Our regular set menus make the best out of the tasty and diverse seafood available by the bay. Non-seafood eaters or vegetarian passengers will be served delicious alternative dishes.

Vietnamese meals are moments of sharing and conviviality. Guests sit at tables of 4 or 6. All dishes are put in the middle of the table at the same time. That does not mean Vietnamese people do not eat in a particular order. Usually, they start with salads, then rolls and nems, and then pick in the main dishes. They eat rice later, still picking in the main dishes. By the end of the meal, they drink broth. Every dish comes with its particular side-sauce or seasoning dips. Dessert is a selection of seasonal fruits.

Smoking Policy

For all passengers’ comfort and safety, it is forbidden to smoke in the cabins and in the restaurant. Smoke detectors are part of our safety systems. Passengers are invited to smoke on the upper deck and leave the cigarette butts in the ashtrays.

It is possible for you to charter our boats for private or theme cruises. Please find more details on our Charter page.

Payments can be made by major credit card or by bank transfer. Please refer to our Payment Methods page for more details.

The whole bay is covered by 3G except its southern end nearby Lan Ha bay, where Halong Phoenix Cruiser holds must of the kayaking activities.

We offer discounts for children. Please visit our Terms and Conditions page for more details.

If the weather turns stormy, Port Authorities might deny permit to sail and Halong Phoenix Cruiser will have to cancel the cruise. Please check our Terms and Conditions for more details.